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RT Essentials
In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software You need to know who wants what and keep track of what is left to do. This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users. "RT Essentials," co-written by one of the RT's original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool. One way it does this is by examining how a company could use RT to manage its internal processes. Advanced chapters focus on developing add-on tools and utilities using Perl and Mason. There's also chapter filled with suggested uses for RT inside your organization. No matter what kind of data your organization tracks--from sales inquiries to security incidents or anything in between--"RT Essentials" helps you use RT to provide order when you need it most..
Price: $26.03
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Breakthrough Fundraising Letters
Your fundraising letters need to be different or you're dead. In no area of their lives do generous, faithful donors settle for vanilla They don't watch TV reruns all day. They don't read yesterday's news. They don't return to websites that are updated monthly. Today's direct mail donors demand variety. Fail to give them variety and they will fail to give. Prepare for battle. The competition for your donor's attention has never been greater. Blame it on Survivor and American Idol. Blame it on cell phones, iPods, Blackberries, digital TV, satellite radio, junk mail, spam and telemarketers. Blame it on the thousands of other charities competing for your donor's loyalty. But don't blame your donor. Your donor, like everyone else, will only read fundraising letters that are, in a word, breakthrough. And breakthrough fundraising letters are different. Radically different. They aren't addressed to ''Dear Friend.'' They don't have a P.S. They don't have a premium. Breakthrough Fundraising Letters teaches you the proven techniques that professional direct mail fundraising copywriter Alan Sharpe uses to craft breakthrough letters for his clients. You'll learn the mistakes to avoid, the best practices to implement right now, and the tips, techniques and shortcuts that you can use for years to come. Study full-page, full-color examples of fundraising letters written by the author for leading non-profit organizations, including: Daily Bread Food Bank, Doctors Without Borders, Evangelical Tract Distributors, Greenpeace, Habitat for Humanity, Hope for Children Foundation, Metro Health Hospital Foundation, Saskatoon City Hospital, Street Kids International, Teen Challenge Farm. Learn how to write the three most important letters in fundraising (and study samples of each): (1) Donor acquisition letters; (2) Donor renewal letters, (3) Lapsed donor recovery letters. See samples of just about everything you could want to include in a fundraising letter package, including: carrier envelopes, letters, reply devices, reply envelopes, brochures, buckslips, liftnotes, freemiums, premiums, involvement devices and surveys..
Price: $29.95
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Request for Proposal: A Guide to Effective RFP Development (Addison-Wesley Information Technology Series)
When done right, RFPs enable businesses and government agencies to fairly evaluate competing proposals while reviewing the broadest possible range of potential solutions. All too often, however, RFPs fail to meet these goals, because their creators simply don't understand how to create them effectively. In this book, the world's leading RFP consultant offers realistic, specific, start-to-finish guidance for every professional called upon to write RFPs. Bud Porter-Roth covers every step of the RFP process, offering specific language examples that demonstrate both best practices and worst practices to avoid. He shows how to ensure that RFPs contain information that is sufficiently accurate and detailed; how to ensure clarity of presentation, structure, and organization that encourages productive responses; and how to avoid the most common pitfalls of the RFP process. The book includes detailed coverage of writing each section of the typical RFP, including administrative, technical, management, pricing, and evaluation sections; as well as extensive practical guidance on planning and preparation. Appendices present complete RFP examples, preparation instructions, analysis tools, calendars, and other resources for jumpstarting RFP development..
Price: $32.49
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201 Ways to Deal With Difficult People (Quick-Tip Survival Guides)
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Long Tall Texans II (By Request)
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Hometown Heartbreakers (By Request 3's)
The men next door never looked so good! Who are these local heroes who are proving irresistible to these just-passing-through women? He's a sexy sheriff who's avoided commitment all his life -- until he finds himself captivated by a single mother with a tragic secret, in The Best Bride. He's a former bad-boy-turned-deputy who meets his old high school crush -- and her three kids! -- in Father in Training He's an undercover agent posing as a captivating drifter -- not to mention the "husband" of his biggest, most beautiful nemesis -- in Husband by the Hour. HOMETOWN HEARTBREAKERS: They're homegrown and ready to steal your heart . . ..
Price: $30.00
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Grant Proposal Makeover: Transform Your Request from No to Yes
Nine out of ten grant proposals are rejected Grant Proposal Makeover shows how to transform lackluster proposals into excellent ones–that have the potential to be funded. This book stands out from other traditional grantwriting books because it illustrates common flaws and problems in proposals and shows exactly how to fix them. It also includes helpful tips and quotes from foundation program officers and funding community insiders taken from an international survey of foundation professionals..
Price: $16.54
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1,000 Classic Recipes From Around the World
Experience a feast of enticing tastes and cultures! With 1000 mouthwatering and varied recipes, this inspirational cookbook introduces indigenous ingredients and easy-to-master techniques from a range of different countries. You’ll find over 1000 pages of delicious recipes, full-page color photographs of each recipe, step-by-step instructions, and a comprehensive range of appetizers, meat, fish, vegetables, and desserts. You’ll learn to make such exotic dishes as: - Greek Green Beans - Pasta Carbonara - Grapefruit & Coconut Salad - Balti Scallops - And much more Beautifully designed and produced, 1000 Classic Recipes for Every Cook is the complete cookbook for your kitchen!.
Price: $22.98
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