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Crucial Conversations: Tools for Talking When Stakes are High
The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: - Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. .
Price: $8.50
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Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior . . Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. . . Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces. . . Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: . . . - An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? .
- Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it. .
- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later. .
- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment? .
- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly. .
- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. .
. . Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it. . . Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance. ..
Price: $6.71
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Handbook of Christian Apologetics: Hundreds of Answers to Crucial Questions
Sensible and concise, witty and wise, the authors offer compelling arguments for and defenses of every aspect of Christian belief, including faith and reason, God's nature, creation and evolution, providence and free will, miracles, the problem of evil, the Bible's historical reality, Christianity and other religions, and objective truths..
Price: $8.00
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Mother-Daughter Wisdom: Understanding the Crucial Link Between Mothers, Daughters, and Health
With such groundbreaking bestsellers as Women’s Bodies, Women’s Wisdomand The Wisdom of Menopause, Dr. Christiane Northrup is one of today’s most trusted and visionary medical experts Now she presents her most profound and revolutionary approach to women’s health. . . .
The mother-daughter relationship sets the stage for our state of health and well-being for our entire lives. Because our mothers are our first and most powerful female role models, our most deeply ingrained beliefs about ourselves as women come from them. And our behavior in relationships—with food, with our children, with our mates, and with ourselves—is a reflection of those beliefs. Once we understand our mother-daughter bonds, we can rebuild our own health, whatever our age, and create a lasting positive legacy for the next generation. Mother-Daughter Wisdom introduces an entirely new map of female development, exploring the “five facets of feminine power,” which range from the basics of physical self-care to the discovery of passion and purpose in life. This blueprint allows any woman—whether or not she has children— –to repair the gaps in her own upbringing and create a better adult relationship with her mother. If she has her own daughter, it will help her be the mother she has always wanted to be. Drawing on patient case histories and personal experiences, Dr. Northrup also presents findings at the cutting edge of medicine and psychology. Discover: •How to lay the nutritional foundation to prevent eating disorders and adult diseases •The truth about the immunization controversy–and the true meaning of immunity •How we can change our genetic health legacy •Why financial literacy is essential to women’s health •How to foster healthy sexuality and future “love maps” in our daughters •How to balance independence with caring, and individual growth with family ties Written with warmth, enthusiasm, and rare intelligence, Mother-Daughter Wisdom is an indispensable book destined to change lives and become essential reading for all women. From the Hardcover edition..
Price: $10.54
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Crucial Conversations and Crucial Confrontations Value Pack
The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at work, and in every aspect of everyday life. You’ll gain the tools to approach the person you need to work with, say what's on your mind, and achieve positive outcomes that will amaze you. * Make it safe to talk about almost anything * Turn crucial conversations into the action and results you want * Permanently resolve failed promises and missed deadlines * Transform broken rules and bad behaviors into productive accountability * Strengthen relationships while solving problems Once you learn the crucial secrets of navigating any difficult meeting or conversation, you can resolve any issue with anyone, and improve every aspect of your life..
Price: $21.97
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Think!: Why Crucial Decisions Can't Be Made in the Blink of an Eye
Outraged by the downward spiral of intellect and culture, Michael LeGault offers the flip side of Malcolm Gladwell's bestselling phenomenon, Blink, which theorized that our best decision-making is done on impulse, without factual knowledge or critical analysis. If bestselling books are advising us to not think, LeGault argues, it comes as no surprise that sharp, incisive reasoning has become a lost art in the daily life of people everywhere. Somewhere along the line, the Age of Reason morphed into the Age of Emotion; this systemic erosion is costing time, money, jobs, and lives in the twenty-first century, leading to less fulfilment and growing dysfunction. LeGault provides a bold, controversial, and objective analysis of the causes and solutions for some of the biggest problems facing Western culture in the 21st century. From the over- load of reality TV shows and gossip magazines that have rendered curiosity of the mind and spirit obsolete to permissive parenting and low standards that have caused an academic crisis among our children, LeGault looks at all aspects of modern lives and points to how and where it all went wrong. .
Price: $6.38
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Communicating Effectively (The Briefcase Books)
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3 Crucial Questions about Spiritual Warfare (Three Crucial Questions)
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Working Drawing Manual
Prepare flawless construction documents every time. How would you like to save up to 50% of the time and money spent on design services for your next building project? Working Drawing Manual, by Fred A. Stitt, gives you systematic checklists for quickly organizing and managing the huge mass of data needed to prepare accurate construction documents for any new building. Guaranteed to help you avoid costly delays, changes, job-site miscommunications and lawsuits, these handy checklists make it a snap to plan the scope and content of each set of drawings...decide exactly what needs to be drawn...and understand how each item in a drawing relates to others. With this easy-to-use guide, you can: make quick work of site plans, floor plans, interior and exterior elevations, roof plans, building cross sections, reflected ceiling plans, schedules, details and wall sections; stay on top of new technologies and code requirements; get up to speed on the New Uniform Drawing Format & CADD Layering Guidelines; improve your skills with the AIA CEU self-study module; and much more!.
Price: $32.99
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