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The Complete ISO 9001:2000 Package - A Proven Route to Accreditation

Reviews of the Previous Edition:
"I found this book to be both informative and well written The numerous examples and detailed insight have empowered our company to tackle the jump from theory to practice. I would recommend this book to any small business wishing to develop a Quality Management System in accordance with ISO 9001." David Ferguson, Operations Director, Training Partners Limited

Book * The top selling ISO quality management handbook, fully updated with four years of field experience
Software * Fully accessible electronic files available on demand, including a selection of audit checklists from ISO 9001:2000 Audit Procedures, Second Edition
Support * Author guidance via a helpdesk service that can save thousands in consultancy fees

Small and medium-sized companies face many challenges today including the demand by larger customers for ISO 9000 compliance. Four years into the current version of ISO 9000, the new edition of this life-saving book incorporates the hard-won field experience of actually working with the standard. Along with a thoroughly updated and customisable generic Quality Manual with audit checklists for developing a complete Quality Management System, the book provides valuable advice on:

* Compatibility and Inter-Relationship between other Management Standards
* Basic Requirements to Set Up an Integrated Management System
* The Eight Principles of Management
* Specific Requirements of ISO 9000 Demanded by Management
* The Six Mandatory Requirements for Written Procedures
* How to Meet the Requirements of ISO 9000
* Conducting Internal Audit Programs
* How to Handle Non-Conforming Products
* How to Provide Customer Satisfaction

Whether coming to the standard for the first time, or migrating from earlier standards, this book is the essential guide to the most important quality management standard for engineers and managers in small and medium-sized companies, in service industries and in user groups.

* The top-selling ISO quality management handbook
* Supported by a customisable Quality Management System and author guidance via a 'helpdesk' service which can save readers quite literally thousands in consultancy fees!
* Fully updated to the latest experiences of using 9001:2000, with information about the inter-relationship with the latest versions of related management standards (e.g EMS, QS9000, TL9000, BS15000, ISO 13485)
*Includes a thoroughly revised and updated example Quality Manual.
Price: $26.91 [Notify me when price goes down.]

A clear and comprehensive guide to quickly set up a cost-effective Quality Management System

Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together with direct, accessible and straightforward guidance that is proven to work.

New material in this edition covers:

. The Application of the Eight Principles of Management
. Audit Basics
. Compatibility with other Management Systems and Standards
. Comprehensive Summary of the ISO 9001:2000 Requirements
. Continual Improvement Methods
. Guidance on the Six Mandatory Requirements for Written Procedures
. Process Improvement Tools - including Six-Sigma Techniques
. Process Metrics
. Setting of Quality Objectives
. The 21 Specific Requirements of Management
. The Application of Information Technology in Quality Management

* Hands-on guidance on setting up a Quality Management System cost effectively
* Direct, accessible and straightforward guidance that is proven to work
* Updated with new coverage of related standards and systems.
Price: $23.70 [Notify me when price goes down.]

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.

* Internal, external and third-party audits are central to ISO 9001:2000 accreditation
* A new edition, updated in the light of three years experience with the standard and with essential information on the relationship of ISO 9001:2000 with other quality and environmental audit requirments and procedures
* Includes audit check lists and templates; the only ISO 9001:2000 audit refence you will need.
Price: $39.18 [Notify me when price goes down.]

CE Marking can be regarded as a product's trade passport for Europe. It is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in the European Directive.


The prime aim of the CE Directive is to ensure that "all industrial products that are placed on the market do not compromise the safety and health of users when properly installed, maintained and used in accordance with their intended purpose. Users and third parties should be provided with a high level of protection and the devices should attain the performance levels claimed by the manufacturer."

This book explains the meaning of CE Marking, its history, how the Directive can affect all manufacturers of industrial products, its current status, its associated quality management requirements, and how manufacturers can easily and cost-effectively meet the requirements for CE Conformance.

Essential information for any manufacturer or distributor wishing to trade in the European Union.

Practical and easy to understand..
Price: $44.53 [Notify me when price goes down.]

With the publication of ISO 9001:2000, there is now a single quality management requirements standard that is applicable to all organisations, products and services. ISO 9001:2000 is the only standard that can be used for the certification of a QMS and its generic requirements can be used by any organisation. ISO 9001:2000 applies to all types or organisations. It is the quality standard which specifies the requirements of quality management systems for use where organisations need to demonstrate their capability to provide products and services which meet both customer needs and relevant regulatory requirements. It will prove invaluable to all quality managers, internal auditors and anyone involved in the management and understanding of ISO 9001:2000. It also acts as a handy reference for professional auditors to the requirements for auditing ISO 9001:2000..
Price: $49.98 [Notify me when price goes down.]

This essential reference will prove an invaluable guide for anyone based in the electrical industry working on electrical systems (design, installation, inspection and testing), who requires a comprehensive source of information on the specific requirements of the IEE Wiring Regulations (published by the IET), without having to trawl through the lengthy, complicated coverage of the Regulations themselves.

Unlike the majority of texts available on the subject of the IEE Wiring Regulations, which explain how adherence to the Regulations is achieved in working practice, Ray Tricker presents the specifics of the actual regulatory Standard itself in his renowned, easily accessible, and informal writing style.

Wiring Regulations in Brief presents the IEE Wiring Regulations with a unique topic-based approach. Unlike the Regulations themselves, related topics are linked - areas such as inspection and testing are presented together in one section. This provides the reader with an exceptionally quick source of reference on all aspects of the Regulations as they relate to a specific area of working practice, which maximises easy identification of practical problems, and Regulations compliance.

Part P, which brings domestic electrical installations under Building Regulations control as of 2005, is also covered in detail, to highlight the requirement that any person who carries out domestic electrical installation work, is now legally required to demonstrate their competence in their area of work.

* Comprehensive, succinct reference - avoids the need to search through lengthy Standards
* Topic based presentation links related areas of working practice for ease of reference
* Informal writing style maximises accessibility, avoiding legal jargon and complex regulations definitions.
Price: $24.99 [Notify me when price goes down.]

The author of One Flew Over the Cuckoo's Nest and an American Book Award-winning artist relate Tricker's battle to outsmart Big Double, who descends from the mountains one morning to terrorize the creatures of Topple's Bottom. Reprint. AB. SLJ. .
Price: $50.00 [Notify me when price goes down.]