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Difficult Conversations: How to Discuss what Matters Most
Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill. Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: how to start the conversation without defensiveness why what is not said is as important as what is ways of keeping and regaining your balance in the face of attacks and accusations how to decipher the underlying structure of every difficult conversation Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance. "Does this book deliver on [its] promise of an effective way through sticky situations, whether 'with your baby sitter or your biggest client'? It does."-- The New York Times"These talented communicators blend a daunting array of disciplines into highly readable and practical advice."-- Booklist"Brilliant. . . . I've already re-read most of it. I'm using it. What more could a reader ask?"-- Tom Peters "Emotional Intelligence applied to life's tough moments."-- Daniel Goleman.
Price: $7.25
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When Things Fall Apart: Heart Advice for Difficult Times
There is a fundamental opportunity for happiness right within our reach, yet we usually miss it—ironically, while we are caught up in attempts to escape pain and suffering Drawn from traditional Buddhist wisdom, Pema Chödrön's radical and compassionate advice for what to do when things fall apart in our lives goes against the grain of our usual habits and expectations. There is only one approach to suffering that is of lasting benefit, Pema teaches, and that approach involves moving toward painful situations with friendliness and curiosity, relaxing into the essential groundlessness of our entire situation. It is there, in the midst of chaos, that we can discover the truth and love that are indestructible. Included in the book are: Ways to use painful emotions to cultivate wisdom, compassion, and courage Methods of communicating that lead to openness and true intimacy with others Practices for reversing negative habitual patterns Techniques for working with chaotic situations Tools for cultivating compassionate, energetic social action.
Price: $2.96
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The Explosive Child: A New Approach for Understanding and Parenting Easily Frustrated, Chronically Inflexible Children
A groundbreaking approach to understanding and parenting children who frequently exhibit severe fits of temper and other intractable behaviours, from a distinguished clinician and pioneer in this field, now updated to include the most recent research. Almost everyone knows an explosive child, one whose frequent, severe fits of temper leave his or her parents standing helpless in their fear, frustration, and guilt. Most of these parents have tried everything—reasoning, behaviour modification, therapy, medication—but to no avail. They wonder if their child is deviant or just plain bad. Dr. Ross Greene has worked with thousands of explosive children, and he has good news: these kids aren't bad, and neither are their parents. Rather, explosive children suffer from a physiological deficiency in frustration tolerance and flexibility. Throughout this compassionate book, Dr. Greene demonstrates why traditional treatments don't work for these kids and offers a new conceptual framework for understanding their behaviour, along with new language to describe it. He explains the latest neuroscience findings about the importance of flexibility, and, most important, he shows parents specific, practical ways they can recognize the signs of an impending explosion, defuse tension, and reduce frustration levels for the entire family. - For parents, psychologists, educators and ADHD groups.
- In addition to the scientific foundation of the book, Greene addresses parents in practical ways that will help show results in difficult children and their effect on families.
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Price: $7.25
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The Places That Scare You: A Guide to Fearlessness in Difficult Times
We always have a choice, Pema Chödrön teaches: We can let the circumstances of our lives harden us and make us increasingly resentful and afraid, or we can let them soften us and make us kinder. Here Pema provides the tools to deal with the problems and difficulties that life throws our way. This wisdom is always available to us, she teaches, but we usually block it with habitual patterns rooted in fear. Beyond that fear lies a state of openheartedness and tenderness. This book teaches us how to awaken our basic goodness and connect with others, to accept ourselves and others complete with faults and imperfections, and to stay in the present moment by seeing through the strategies of ego that cause us to resist life as it is..
Price: $2.86
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007. When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google and SAS, that employees with malicious intents or negative attitudes destroyed any sort of productive and pleasant working environment, and would hinder the entire operation's success. Now using case studies from these and many more corporations that have had unquestioned success using variations of "The No Asshole Rule," Sutton's book aims to show managers that by hiring mean-spirited employees - regardless of talent - saps energy from everyone who must deal with said new hires. Such insights will come from: - Seattle law firm Perkins Coie, which instituted a "no jerks allowed" policy, helping them earn a spot on Fortune's "100 Best Companies to Work For" list. - United States Supreme Court Fellow Robert Clayman, who noticed that "assholes" in the highest branch of government turned a blind eye to initiatives that would curb abusive and violent behavior. - Testimony from a former American Airlines manager about how former CEO Bob Crandall's abusive "tough love" behavior actually caused psychological harm to those he was attempting to motivate. .
Price: $12.34
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10 Days to a Less Defiant The Breakthrough Program for Overcoming Your Child's Difficult Behavior
Occasional clashes between parents and children are not uncommon, but when defiant behavior — such as tantrums, resistance to chores, and negativity — becomes chronic, it can cause big problems within the family. In 10 Days to a Less Defiant Child, child and family psychologist Dr. Jeff Bernstein has developed a ground-breaking 10-day program to help parents gain back control over their defiant child or teen. This powerful and exceptionally reader-friendly guide explains what causes defiance in kids, why it's so destructive to the family, and shows parents step-by-step how they can end the behavior. Simple-to-follow and extremely effective, 10 Days to a Less Defiant Child will bring much-needed relief to the millions of frustrated parents out there living with defiant children. .
Price: $8.42
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Solution Selling: Creating Buyers in Difficult Selling Markets
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Ten Prayers God Always Says Yes To: Divine Answers to Life's Most Difficult Problems
There have been thousands of books written about prayer and millions of sermons preached about it, yet people continue to wonder: Why doesn’t God answer me when I cry out to him? In light of all the problems we face in life, we want to know why God is often so “silent” when we pray to him. Anthony DeStefano, author of the bestselling A Travel Guide to Heaven, knew there had to be an answer to this mystery, so he set out on a quest to find prayers that God says yes to all the time. The result is an extraordinary new book that has the ability to dramatically change the lives of readers of all faiths.
Each short, powerful prayer in Ten Prayers God Always Says Yes To addresses a particular problem people commonly face in life—from accepting the existence of God to trying to make ends meet; from getting through terrible suffering to coping with everyday stress; from overcoming fear to finding your God-given destiny. Presented with a certainty and vigor that are sure to pique the interest of even those who are not spiritually inclined, these prayers will help readers find solutions to life’s most difficult situations and provide meaningful and inspiring answers to the vexing questions we have about the purpose of our time on earth.
In a world awash with superficial self-help books and deceptive gimmicks, Ten Prayers God Always Says Yes To is the real thing. Using hundreds of scriptural references to support his claims, DeStefano writes in a simple, straightforward, and uplifting manner that makes the most profound theological matters understandable to all. In the words of the author, “This is a spiritual treasure chest that is available to everyone….This book is about prayers that work—really, truly work.” .
Price: $9.47
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